Terms and Conditions

The Life Clinic is a doctor-led aesthetic, regenerative and wellness clinic based in Leeds, West Yorkshire.

Website: https://thelifeclinic.co.uk/

Led by Dr Tasneem Khan and Dr Qmar Hussain, we offer personalised, non-surgical treatments designed to support skin health, hair restoration, facial aesthetics and overall well-being.

Our services include Endolift®, anti-wrinkle injections, dermal fillers, PRP therapy, polynucleotide treatments, exosome microneedling and other aesthetic and wellness services.

Legal Business Name

LONGEVITY+ LTD

Address

8 Tinshill Ln, Leeds LS16 7AP, United Kingdom

Telephone

0113 541 7093

Email

info@thelifeclinic.co.uk

Registration No.

16027158

Website

https://thelifeclinic.co.uk/

The information provided on our website is intended for general informational and educational purposes.

Although we make reasonable efforts to ensure that all content is accurate and up to date, treatment information, pricing and availability may change.

Our website content should not be considered a substitute for personalised medical advice, diagnosis or treatment.

We recommend booking a consultation with one of our doctors to discuss your individual concerns and treatment options.

All treatments are subject to an appropriate consultation and clinical assessment.

During your consultation, our doctors may review your medical history, assess your suitability for treatment, discuss potential risks and benefits, and recommend suitable options.

Booking a consultation does not guarantee that a particular treatment will be offered.

We reserve the right to decline or postpone treatment when it is considered medically inappropriate or potentially unsafe, with any applicable refund handled in accordance with your statutory rights and the terms communicated at booking.

Appointments can be requested through our website, online booking system or by contacting the clinic directly.

Your health, safety and well-being are our priorities.

Before receiving treatment, you may be required to complete a medical questionnaire, provide relevant health information and sign a treatment-specific consent form.

You are responsible for providing accurate and complete information about your medical history, medications, allergies, existing conditions and previous aesthetic treatments.

Our doctors will explain the treatment process, possible side effects, potential complications and expected recovery before obtaining your informed consent.

In England, cosmetic botulinum toxin injections and injectable dermal fillers cannot legally be provided to anyone under 18, except in circumstances specifically permitted by law.

Other treatments may have separate eligibility requirements based on age, medical suitability or clinical assessment.

At The Life Clinic, we aim to provide safe, personalised treatments with realistic expectations.

However, treatment outcomes vary depending on individual factors, including age, skin condition, medical history, lifestyle, treatment response and adherence to aftercare instructions.

We cannot guarantee specific cosmetic or clinical results.

Any before-and-after photographs, patient testimonials or treatment examples displayed on our website are provided for illustrative purposes and should not be interpreted as guaranteed outcomes.

Additional sessions or maintenance treatments may be recommended depending on your individual needs.

Treatment prices are displayed on our website where available and may vary according to the treatment area, individual requirements and recommended treatment plan.

A personalised quotation will be provided where appropriate before treatment.

We reserve the right to update our published prices, but changes will not affect an appointment or treatment already confirmed at an agreed price unless you agree otherwise.

Certain appointments or treatment packages may require advance payment or a deposit. Any applicable payment requirements will be clearly communicated before you confirm your booking.

Confirm first if instalment payments or finance options are available; these may be subject to separate provider terms, conditions and eligibility requirements.

We understand that circumstances can change, and you may occasionally need to cancel or reschedule an appointment.

If you are unable to attend, please contact us as soon as possible by telephone or email.

Any applicable cancellation notice period, deposit deductions or missed-appointment charges will be explained before your booking is confirmed.

Cancellation charges, where applicable, will be reasonable and proportionate, taking account of the circumstances and any losses arising from the cancellation.

If The Life Clinic needs to cancel or reschedule your appointment, we will make reasonable efforts to provide an alternative date or an appropriate refund for any prepaid services that cannot be provided.

Nothing in this section affects your statutory consumer rights.

Before booking a treatment or purchasing a treatment package, we encourage you to contact The Life Clinic to clarify which payments, deposits and services are refundable or non-refundable.

Refund eligibility may depend on the type of treatment, booking arrangements, payment terms and whether any treatment sessions have already been completed.

For treatment courses and annual packages, please confirm the applicable cancellation, refund and rescheduling conditions with our team before making a payment.

Our team will explain the relevant terms to help you make an informed decision before proceeding.

Nothing in our refund policy affects your statutory rights under applicable UK consumer protection legislation.

All medical and aesthetic treatments carry some degree of risk.

Depending on the procedure, temporary redness, swelling, bruising, tenderness or other side effects may occur. Less common complications are also possible.

Potential risks and aftercare requirements will be explained before treatment.

You are encouraged to follow the personalised aftercare instructions provided by your treating doctor and contact the clinic if you experience unexpected symptoms or concerns.

If you develop a serious or potentially life-threatening complication, seek immediate emergency medical assistance.

We respect your privacy and take the confidentiality of your personal and medical information seriously.

Information collected during consultations, appointments and treatments is handled in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For further information about how we collect, use and protect your personal information, please read our Privacy Policy.

Clinical photographs may be taken where appropriate for assessment, treatment planning and maintaining medical records.

We will seek separate, appropriate permission before using identifiable patient photographs, videos or testimonials for promotional or marketing purposes.

You are not required to agree to promotional use of your photographs or personal experiences as a condition of receiving treatment.

Any such consent may be withdrawn in accordance with applicable law, although withdrawal may not affect material already lawfully published or distributed.

Unless otherwise stated, the content on this website, including text, images, graphics, branding, design elements and other materials, belongs to The Life Clinic or its respective copyright holders.

You may access and use our website for personal, non-commercial purposes.

You must not reproduce, distribute, modify or commercially exploit website content without the appropriate written permission.

Our website may contain links to external websites or third-party services, including appointment booking platforms.

These services may operate under their own terms and privacy policies.

We recommend reviewing the relevant policies before providing personal information or completing transactions through external platforms.

We are not responsible for the content or independent activities of third-party websites outside our control.

We take reasonable care to provide accurate information and deliver our services with appropriate professional skill and care.

However, we cannot guarantee that our website will always be available or completely free from technical interruptions.

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

These terms do not affect your statutory rights under UK consumer protection legislation.

We value patient feedback and aim to address concerns fairly, promptly and professionally.

If you are dissatisfied with any aspect of our services, please contact the clinic directly.

We will review your concerns and explain the next steps in our complaints-handling process.

For complaints or feedback, please email info@thelifeclinic.co.uk or call 0113 541 7093.

We may update these Terms and Conditions periodically to reflect changes to our services, business practices or applicable legal requirements.

Any revised terms will be published on this website with an updated revision date.

Where changes materially affect an existing booking or agreement, we will communicate them as appropriate and respect your applicable legal rights.

These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply.

Any disputes will be handled in accordance with applicable UK law.

If you have any questions about these Terms and Conditions or our services, please contact us.

Phone: 0113 541 7093

Email: info@thelifeclinic.co.uk

Website: https://thelifeclinic.co.uk/